Crime scene & death cleanup FAQ

Around Racine, usually 15 to 20 minutes. Our techs dispatch from our industrial park location the moment you call, day or night. Farther towns are covered by our local leads in Kenosha, Franklin, West Allis, Milwaukee, Waukesha, Lake Geneva and Janesville.

No. No deposit and no card on file. We help with your insurance claim and with victim assistance programs first, and any remaining cost is explained in writing before work starts.

Yes, always. We evaluate the area, write up the scope of work and go over it with you. Nothing starts until you approve it. If we find something new, we stop and tell you first.

Yes. Our technicians are IICRC certified, we follow compliant biohazard waste disposal rules, and we know the local ordinances in every city we work in.

Often, yes. Homeowners, renters and business policies usually cover sudden events like a death, crime or injury. We process the claim with you and talk to the adjuster directly.

Call anyway. We’ll look at victim assistance programs that fit your situation, like Wisconsin’s crime victim compensation, and put any cost in writing before we begin. We started this company by helping someone who couldn’t afford it, and we haven’t forgotten that.

Yes. If flooring, drywall or subfloor has to be removed, we can rebuild it, so you deal with one company from the first call to the finished room.

Yes. We remove tear gas and pepper spray residue after a police action, and fingerprint powder after an investigation, without spreading it into the rest of the home.

Yes. We do judgment-free hoarding cleanouts, set aside keepsakes and important papers, and handle any hidden biohazards safely. We can also help on an ongoing basis.

We work quietly, keep equipment out of sight when we can, and never talk about a job with anyone but you.

Yes. We cross the state line to Waukegan, Zion, Gurnee, Antioch and nearby towns, and we know Illinois’s own rules and victim compensation program.

We can. Give us your insurer and policy number if you have them, and we’ll document the scene, send the estimate and answer the adjuster’s questions.

In most cases, no. Insurers often have preferred vendors, but as the policyholder you can usually choose who works in your home. Ask your adjuster if you’re unsure. We work directly with your insurer and send them the documentation they need.