Our process

Our cleanup process, step by step

From your call to the rebuild, here’s exactly what happens, and where you approve each step.

Techs on standby now

Talk to a local tech now

Tell us what happened and where. A trained tech leaves our Racine base right away. No pressure, and nothing to pay up front.

Quick answerOur process has five steps: you call and talk to a real person, a tech arrives in 15 to 20 minutes around Racine, we evaluate and agree the scope in writing, we clean and dispose of waste compliantly, and then we handle insurance, victim programs and any rebuild.

How it works

Five steps, and you approve every one

Communication is key. You always know what we’re doing, why, and what comes next.

Call and talk it through

A real person on our team answers, day or night. Tell us what happened. We’ll ask a few gentle questions so the right tech and equipment come.

Tech at your door fast

A local tech leaves our Racine industrial park base and is usually with you in 15 to 20 minutes, ready to secure the area and start.

Evaluate and agree the scope

We inspect with precision equipment, show you what needs to be done and put the scope in writing. Nothing starts until you approve it.

Clean, decontaminate, dispose

We remove what can’t be saved, decontaminate the rest and dispose of biohazard waste the compliant way. Any change is discussed first.

Insurance, programs and rebuild

We process the insurance claim with you, help with victim assistance programs, and rebuild what was removed if you need it.

The call

The first call

When you call, a real person answers. We’ll ask where the property is, roughly what happened, which rooms are involved and whether police or the medical examiner have released it. You don’t need to describe anything in detail. If you’re not ready to talk, you can text us instead.

We’ll tell you when a tech can be there and what happens next. Around Racine County, that’s usually 15 to 20 minutes from our industrial park base. Farther out, a local lead covers your area and we’ll give you an honest arrival time.

The evaluation

The evaluation and written scope

Our tech walks every affected area with precision equipment and checks the places contamination travels: under flooring, into the subfloor, behind baseboards, into the room below and through the air system. Then we explain, in plain words, what can be cleaned and what has to come out.

That becomes a written scope of work. You read it, ask questions and approve it before anything starts. If insurance is involved, the same scope goes to the adjuster.

The cleanup

During the cleanup

We contain the work area so nothing spreads to clean rooms, remove the materials in the scope, then clean and disinfect what remains. Odor is treated at the source. Personal belongings are set aside and cleaned when they can be. Biohazard waste is packaged and leaves with us for licensed disposal.

If we find something the evaluation couldn’t show, like fluids that reached farther than expected, we stop and call you before doing anything about it. Communication is key.

Wrapping up

Wrapping up and the rebuild

When the cleanup is done, we walk the room with you, or send photos if you’d rather not come in. Your insurer gets the documentation it needs, and we help with victim compensation when a crime was involved.

If flooring, drywall or trim had to come out, the rebuild is already in your scope. The same team puts the room back together, so you’re not hiring a second company.

Every scene is different. That’s why we rely on our training, protective equipment, and established remediation procedures rather than assuming one cleaning method works for every situation.

Kent

Leads our West Allis team

No surprises

Scope first, approval first

Communication is key. Before any work begins, you know exactly what we’ll do and why.

We evaluate the whole area with precision equipment, not guesswork
You get the scope of work in writing and approve it before we start
If we find more (fluids under flooring, a second room), we stop and tell you first
Photos and notes for your insurer at every stage
One company from cleanup through rebuild, so nothing falls between contractors

We’re here right now

You don't have to handle this alone

Call now. A local tech can be at your door in 15 to 20 minutes, and nothing happens until you approve the plan. Day or night, no money up front.

¿Prefiere hablar en español? Ofrecemos asistencia bilingüe cuando la necesite. Llame al 262-639-3495.

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Jobs available

We hire local. Join our cleanup team

Steady, meaningful work in Racine, Kenosha and across southeast Wisconsin and northern Illinois. We hire people from the towns we serve and train you to IICRC standards.